Terms of service

International Sabiki United (the “Company”) establishes the following Terms of Use (the “Terms”) for the website International Sabiki United operated by the Company (the “Site”). By using the Site, you agree to these Terms. Use of the Site is deemed acceptance of every condition in these Terms.

Article 1 — Purpose

These Terms govern the rights and obligations between the Company and members (defined in Article 4), and the conditions for use of the services provided on the Site (the “Services”). Agreement to these Terms forms a contract between the Company and the member concerning every provision of the Terms.

Article 2 — Changes

1. Where the Company determines that a change benefits members or is reasonable in light of its necessity, appropriateness and other circumstances, the Company may change all or part of these Terms without members’ prior consent. The Company will give advance notice by posting on the Site, email or another method it considers appropriate, and members agree to this procedure.

2. If all or part of the Terms are changed, the revised Terms alone apply to use of the Site and members must comply with them.

Article 3 — Services

The Services provided to members consist of the service through which members purchase the Company’s products and other goods on the Site (the “Products”).

Article 4 — Members

A “member” is a person who accepts all provisions of these Terms, applies for membership under the Company’s procedures and is approved by the Company. A person must become a member under these Terms to use the Services.

Article 5 — Membership registration

1. An applicant must personally enter the required information on the Site’s registration page in the separately designated manner. Applications by an agent are not accepted. A contract under these Terms is formed and registration is complete when the applicant clicks the “Register” button.

2. The Company may cancel registration at its discretion if any of the following applies:

  1. The applicant was previously subject to cancellation of registration or another measure for breaching an agreement with the Company, including but not limited to these Terms.
  2. The application contains false information.
  3. In connection with a Company service, the applicant previously delayed a payment obligation, remained unable to receive Products for a long period, refused a return or exchange, or otherwise defaulted without legitimate reason.
  4. The application was made by an agent in breach of paragraph 1.
  5. The applicant is located in a country or region that cannot be selected as a shipping destination at checkout.
  6. The applicant previously committed an act prohibited by Article 14.
  7. The Company otherwise reasonably determines that registration would be inappropriate for operation or administration of the Site.

Article 6 — Management of ID and password

1. Members are responsible for strict management and safekeeping of the user ID and password that they set during registration.

2. Without the Company’s prior consent, members must not transfer, sell, succeed to, lend, disclose or leak their user ID or password to any third party.

3. If unauthorized third-party use of an ID or password, or a risk of such use, is discovered, the member must contact the Company immediately.

4. Members are responsible for damage caused by inadequate management, operational error or unauthorized third-party use of an ID or password, and the Company bears no liability.

Article 7 — Changes to registered information

1. If any registered matter changes, the member must promptly update it using the separately designated method. If the member does not do so, Company operations based on the existing registered information are deemed proper and valid.

2. The Company bears no liability for damage arising because a member failed to update registration details as appropriate.

Article 8 — Suspension of Services and cancellation of membership

If any of the following applies, the Company may, without prior notice, suspend the member’s use, cancel membership or take another measure it considers appropriate, and has no obligation to disclose the reason. Even after suspension or cancellation, the member remains liable for payment obligations and other responsibilities already arising under these Terms:

  1. The member was previously subject to cancellation of registration or another measure for breaching another agreement provided by the Company.
  2. Registered information is found to be false, including where the address reported at registration was that of a forwarding-service company designated by the Company.
  3. In connection with another Company service, the member previously delayed payment, remained unable to receive Products for a long period, refused a return or exchange, or otherwise defaulted without legitimate reason.
  4. The member previously committed an act prohibited by Article 14.
  5. The member is an anti-social force—an organized-crime group or member, a person for whom 5 years have not passed since ceasing to be a member, an associate member, an affiliated company, corporate racketeer, person claiming to represent a social movement, special-intelligence violent group or equivalent—or commits an illegal act such as violence, fraud, threats or obstruction of business.
  6. The member breaches any agreement established by the Company, including but not limited to these Terms.

Article 9 — Purchase of Products

1. Members may purchase Products through the Services. Purchases are limited to the member’s own use; purchase for resale or as an agent at a third party’s request is not permitted.

2. A member wishing to purchase a Product must apply under the procedures separately specified on the Site.

3. A sales contract is formed between the member and the Company when, after confirming the delivery destination, order details and other entered or registered information, the member clicks the button indicating that the order is to be placed.

4. After formation, the Company arranges delivery according to the order. Shipping destinations through the Services are limited to countries or regions selectable at checkout. For international shipments, the member is responsible for customs duties, import taxes and other government charges. The member acknowledges that delivery may be delayed because of the delivery area or conditions.

Article 10 — Payment methods

1. The member must pay the total shown on the Site: the Product price including consumption tax, shipping and handling fees relating to payment (the “Purchase Price, etc.”).

2. Payment is limited to a credit card in the member’s own name and accepted by the Company, cash on delivery, or another method separately accepted by the Company.

3. Card payments are subject to the separate agreement between the member and the card issuer. Any dispute relating to card use must be resolved responsibly between them.

4. For card payment, the Company processes payment when the sales contract is formed. For a pre-order Product, the charge may be collected before the Product reaches the member.

Article 11 — Cancellation of a sales contract

The Company may cancel or terminate a sales contract or take another measure it considers appropriate if (1) the member commits an act prohibited by Article 14, or (2) the Company determines that use of the Services involves, or risks involving, fraud or other improper conduct.

Article 12 — Returns, exchanges and withdrawal or cancellation of orders

1. Returns are accepted only in the following cases:

  1. The Product has a defect.
  2. A Product different from the order arrives.
  3. The Product was damaged in transit.
  4. The Company recognizes the Product as defective.
  5. None of items (1)–(4) applies, the request is within 7 days after arrival, and none of the following exclusions applies. A Product described on its sales page as “not eligible for return” cannot be returned: (i) used; (ii) delivery note lost; (iii) tag or label detached or lost; (iv) Product, box or accessories damaged, soiled or lost compared with the delivered condition when returned; (v) odor, stains or scratches caused while with the customer; or (vi) package opened where the packaging forms part of the Product.

2. The member must apply under the separately specified procedure. For paragraph 1(1)–(4), the Company bears return shipping and either refunds the Purchase Price, etc. paid or provides a replacement. A requested replacement may be unavailable because the item is out of stock. For paragraph 1(5), the member bears return shipping and the bank-transfer fee for the refund; the Company refunds the Product’s sale price at the time of purchase but does not refund shipping or cash-on-delivery fees.

3. From commencement of shipment processing until arrival, an order cannot be cancelled unless the Company is responsible for the cause. Returns after arrival are governed by paragraph 1.

Article 13 — Product disclaimers

1. Except in the cases set out in Article 12, the Company gives no guarantee and assumes no liability, including liability for damages, concerning the quality, material, function, performance, compatibility or other defects of the Site or Products, or damage, loss or disadvantage arising from them.

2. For issues such as an unknown delivery destination, the Company fulfils its delivery obligation and is discharged from that obligation by contacting the member at the registered contact details and delivering the Product to the destination specified at purchase.

Article 14 — Prohibited acts

Members must not engage in any of the following acts. A member who breaches this provision and causes damage to the Company or a third party is responsible for compensating all such damage:

  1. An act that causes, or risks causing, nuisance, disadvantage or damage to another member, a third party or the Company.
  2. An act that infringes, or risks infringing, intellectual-property rights, portrait rights, personality rights, privacy rights, publicity rights or other rights of another member, a third party or the Company.
  3. Commercial use of the Site, including resale of Products or use of the Services at a third party’s request, except where the Company approved it in advance.
  4. An act contrary to public order and morals, or that violates or risks violating law.
  5. Registration of information containing false or misleading content.
  6. Use, reproduction, sale, publication, distribution, public disclosure or a similar act by the member involving content obtained through the Site.
  7. Collection, accumulation or storage of another member’s personal information.
  8. Transfer or succession of membership rights or status, or allowing another member or third party to exercise them.
  9. Improper use of an ID or password, including allowing a third party to use the Services through the member’s ID or password regardless of whether the purpose is commercial.
  10. Uploading to the Site or sending by email or another means any computer virus, code, file, program or other content designed to interfere with, destroy or limit the function of software, hardware or telecommunications equipment.
  11. Any other act the Company reasonably determines to be inappropriate, including damaging the Company’s reputation or credit.

Article 15 — Withdrawal

A member may withdraw at any time through the Company’s prescribed procedure and loses membership when the Company receives the withdrawal request. A withdrawing member who wants the account erased must review the Company’s Privacy Policy and Handling of Personal Information and submit an account-deletion request through the indicated procedure.

Article 16 — Suspension or interruption of Services

1. The Company may suspend or interrupt operation of the Services in any of the following cases:

  1. Regular or emergency maintenance of the Services’ systems.
  2. Regular or emergency system maintenance, or suspension or interruption of service, by a third party providing payment processing, data analysis, email delivery, hosting, customer service or similar services on the Company’s behalf, or supporting the Company’s marketing.
  3. War, riot, civil unrest, labour dispute, earthquake, eruption, flood, tsunami, fire, power outage or another emergency prevents normal provision.
  4. The Company otherwise determines that temporary interruption is operationally necessary.
  5. Provision becomes technically difficult or impossible.

2. The Company will notify members in advance when suspending or interrupting under the preceding paragraph, except where urgent and unavoidable circumstances make advance notice impracticable.

Article 17 — Disclaimers

1. Where the Site links to another website or resource, or a third-party site links to the Site, the Company bears no responsibility for the linked content, its use or results, including legality, validity, accuracy, reliability, safety, currency and completeness. If the Company reasonably determines linked content is illegal or inappropriate for Site management, it may delete the link without notice.

2. Transactions with advertisers on the Site, including participation in promotions, are undertaken at the member’s own judgment and responsibility. The Company does not guarantee any transaction term, including payment, contract terms, warranties, security liability or licensing, and bears no liability for damage caused by a transaction through advertising on the Site.

3. The Company bears no liability for direct or indirect damage, loss or disadvantage caused by temporary suspension, interruption or change where: (1) Services are suspended or interrupted under Article 16; (2) a contracted telephone company, carrier or provider fails to provide proper service; or (3) a cause arises that the Company cannot technically address.

4. The Company fulfils its obligations and is discharged from liability by processing matters in accordance with the member’s registered information.

5. If a member harms another member or third party by using the Services, the member must resolve the matter at the member’s own responsibility and expense and must not cause the Company any damage, loss or disadvantage.

6. The Company bears no liability for damage arising from use of the Services, including mental distress or other financial loss, unless caused by the Company’s intent or gross negligence.

7. The Company bears no liability if, despite reasonable safeguards, unauthorized access, introduction of a computer virus or another improper act occurs in relation to Site data and causes the member damage.

8. Even where the Company is liable, its liability is limited to direct and ordinary damage.

Article 18 — Intellectual property rights

1. All intellectual-property rights in content provided through the Site belong to the Company or a third party that licensed the Company. Permission to use the Site based on registration does not license any intellectual-property right in the Company’s websites or the Site.

2. If unauthorized reproduction, republication, secondary use or another act prohibited by domestic or foreign copyright law or another law is discovered, the Company may take legal action immediately, regardless of purpose.

3. If a dispute with a third party arises from a breach of this Article, the member must resolve it at the member’s own responsibility and expense and must not cause the Company any damage, loss or disadvantage.

Article 19 — Handling of personal information

Members must use the Site after agreeing to the Company’s separately established Privacy Policy and Handling of Personal Information.

Article 20 — Information management

1. To investigate access history and usage or improve the Services, the Company may collect: (1) the IP address or mobile-device identifier used to access the Site’s server; and (2) access information acquired through cookies, which temporarily write data to the member’s computer through a web browser and record such matters as the last visit and number of visits.

2. Members acknowledge in advance that setting a browser to reject cookies may restrict use of the Site.

Article 21 — Changes to or discontinuation of Services

The Company may change or discontinue the Services without members’ consent and bears no liability to members for doing so.

Article 22 — Other provisions

1. Except with the Company’s prior consent, a member must not transfer membership status or the associated rights and obligations to a third party or provide them as security.

2. If a matter concerning use of the Site cannot be resolved under these Terms or through the Company’s guidance or response, the Company and member will discuss it in good faith and seek a resolution.

3. These Terms are governed by Japanese law. The Tokyo District Court has exclusive agreed jurisdiction as the court of first instance for litigation concerning use of the Services.